Sumatra

Out of the thousands of islands that shape the Indonesian archipelago, only a few have the right conditions to grow coffee, and one of them is Sumatra. One particular feature of Sumatra coffee is the processing, which has a direct impact on the characteristics of the bean. Most of these coffees undergo what is called a semi-washed process or Giling Basah in Bahasa Indonesia language. Another common term in the Sumatra preparation is Double Picking (DP) which means that beans are hand-picked twice for defects so as to obtain an exportable product with maximum 11 defects.

Name of Coffee: Sumatra Mandheling GRI TP
Elevation: 4000-10,000 ft above sea level
Process: coffee is semi-washed (Giling Basah)
Cup Characteristics: low acid, flashes of bitter with sweet, bourbon-like complexity, herbal notes, spice, smooth, rich, not musty, great lingering aftertaste
Environmental/sustainability initiatives: Fair Trade, Organic

Returns and Refunds this should be placed in that space
We’re always willing to help if your order arrived damaged or not to your satisfaction. Given that our coffee is a perishable item, we don’t offer returns on any type of coffee ordered. However, we’re always willing to assist if your order arrived damaged or if there was something else wrong with it. Our desire is always your complete satisfaction, so if there is something wrong with our coffee product, please contact us within 15 days and we’ll do our best to help in any way we can.

For any questions about your order and our return policy, you can email us at order at Rusticroastery1@gmail.com.

Shipping: Our goal is always to process your order within 2-3 business days. Depending on your location in relation to our home base in Phoenix, Arizona, delivery can take anywhere from 2-7 business days. Unfortunately, we don’t ship our products outside of the United States at this time.

Shipping rates for your order will be calculated at checkout.

A shipping confirmation will be sent to you via email after your order is complete. You will then receive tracking information from USPS/FedEx within 24 hours.